Security & Compliance

Encryption

• At Rest: AES-256 encryption for all stored data including biometric images, documents, and personal information
• In Transit: TLS 1.3 encryption for all network communications
• Key Management: Google Cloud KMS with automatic key rotation and hardware security modules (HSMs)
• Encryption Lifecycle: Cryptographic erasure ensures deleted data is unrecoverable

Access Controls

• Zero Trust Architecture: Every request is authenticated and authorized
• Role-Based Access Control (RBAC): Principle of least privilege for all user and system access
• Multi-Factor Authentication (MFA): Required for all administrative access
• Session Management: Automatic timeout and session invalidation
• API Security: OAuth 2.0, JWT tokens, rate limiting, and IP whitelisting

Infrastructure Security

• Cloud Provider: Google Cloud Platform (SOC 2/3, ISO 27001, PCI DSS Level 1)
• Network Isolation: VPC isolation, private subnets, and firewall rules
• DDoS Protection: Google Cloud Armor for distributed denial-of-service mitigation
• Container Security: Cloud Run with automatic patching and vulnerability scanning
• Secrets Management: Google Secret Manager for credential storage

SOC 2 Type II (On Roadmap)

We are actively pursuing SOC 2 Type II certification. All controls are designed to meet the following Trust Service Criteria:

• Security: Protection against unauthorized access (physical and logical)
• Availability: 99.9% uptime target with redundancy and disaster recovery
• Confidentiality: Sensitive data is protected from unauthorized disclosure
• Processing Integrity: System processing is complete, valid, accurate, timely, and authorized
• Privacy: Personal information is collected, used, retained, and disclosed in conformity with commitments

NIST 800-53 Alignment

Our security program aligns with NIST SP 800-53 Rev. 5 control families:

• Access Control (AC): RBAC, least privilege, session management, MFA
• Audit & Accountability (AU): Immutable audit logs, automated review, tamper-evident records
• Identification & Authentication (IA): Strong authentication, SSO/SAML support
• Incident Response (IR): Documented response plan, 24-hour notification SLA
• System & Communications Protection (SC): TLS 1.3, AES-256, validated cryptographic modules
• System & Information Integrity (SI): Vulnerability scanning, patch management, anomaly detection

GDPR Compliance

Our GDPR compliance program includes:

• Legal Basis: Consent, legitimate interests, legal obligation, and contract performance
• Data Minimization: Collect only necessary data for identity verification
• Privacy by Design: Security and privacy built into every system component
• Data Subject Rights: Automated processes for access, rectification, erasure, and portability requests
• Data Protection Officer (DPO): Dedicated DPO for privacy oversight
• Data Transfer: Standard Contractual Clauses (SCCs) for international transfers
• Breach Notification: 72-hour breach notification process

SOX Compliance

For financial institutions and public companies, we provide:

• Immutable Audit Trails: Tamper-proof logging of all verification events
• 7-Year Retention: Compliance with record retention requirements
• Internal Controls: Segregation of duties and change management processes
• Audit Reports: Detailed verification logs for internal and external auditors
• Attestation: Management certification of controls effectiveness

CCPA & US State Privacy Laws

• California (CCPA/CPRA): Consumer rights for access, deletion, and opt-out
• Virginia (VCDPA): Comprehensive data protection rights
• Colorado (CPA): Data privacy requirements
• Biometric Laws: Illinois BIPA, Texas CUBI, Washington HB 1493 compliance

Industry Alignment

• NIST CSF: Cybersecurity Framework alignment across Identify, Protect, Detect, Respond, Recover
• FedRAMP-Ready: Architecture designed to support FedRAMP authorization if required
• HIPAA: Business Associate Agreement (BAA) available for healthcare customers

24/7 Monitoring & Response

• SIEM: Security Information and Event Management for real-time threat detection
• Intrusion Detection: Network and host-based IDS/IPS
• Log Aggregation: Centralized logging with Google Cloud Logging
• Anomaly Detection: Machine learning-based behavior analysis
• Incident Response: 24/7 security operations center (SOC)

Vulnerability Management

• Continuous Scanning: Automated vulnerability scanning of infrastructure and applications
• Patch Management: Automated security patches within 48 hours of release
• Penetration Testing: Annual third-party penetration tests and red team exercises
• Bug Bounty: Responsible disclosure program (coming soon)
• Dependency Scanning: Automated scanning of third-party libraries (Dependabot, Snyk)

Incident Response

Our incident response plan includes:

• Detection: Automated alerting and 24/7 monitoring
• Containment: Immediate isolation of affected systems
• Investigation: Forensic analysis and root cause determination
• Remediation: Patching, configuration changes, and security improvements
• Notification: Customer notification within 24 hours of confirmed breach
• Post-Mortem: Documented lessons learned and process improvements

Data Handling Practices

• Data Minimization: Collect only what's necessary for identity verification
• Purpose Limitation: Data used only for stated purposes
• Storage Limitation: Automatic deletion after retention period expires
• Anonymization: Machine learning training uses anonymized data only
• No Sale: We never sell, lease, or trade personal data

Biometric Data Protection

• Explicit Consent: Written consent required before collecting biometric data
• Specialized Encryption: Biometric templates stored with enhanced encryption
• Limited Access: Biometric data accessible only to authorized ML systems
• Retention Policy: Biometric data automatically purged within 24 hours of verification completion
• State Law Compliance: BIPA (Illinois), CUBI (Texas), Washington HB 1493

Third-Party Vendors

All third-party vendors undergo:

• Security Assessment: Vendor security questionnaires and audits
• Data Processing Agreements: GDPR-compliant DPAs with all processors
• Access Controls: Limited, audited access to customer data
• Regular Reviews: Annual vendor security reassessment

High Availability

• Uptime SLA: 99.9% availability guarantee
• Multi-Region: Redundant infrastructure across multiple GCP regions
• Auto-Scaling: Automatic scaling to handle traffic spikes
• Load Balancing: Global load balancer with health checks

Disaster Recovery

• Backup Schedule: Hourly incremental, daily full backups
• Backup Retention: 30-day backup retention with point-in-time recovery
• Geographic Redundancy: Backups stored in multiple regions
• Recovery Time Objective (RTO): 4 hours
• Recovery Point Objective (RPO): 1 hour
• DR Testing: Quarterly disaster recovery drills

Background Checks

• All Employees: Criminal background checks and identity verification (using IDChecker AI!)
• Enhanced Screening: Additional screening for employees with data access
• Ongoing Monitoring: Continuous background monitoring for security-sensitive roles

Security Training

• Onboarding: Security and privacy training for all new hires
• Annual Training: Mandatory annual security awareness training
• Specialized Training: Role-specific training (developers, security team, support)
• Phishing Simulations: Quarterly phishing tests and remedial training

Access Management

• Least Privilege: Employees have minimum access required for their role
• Quarterly Reviews: Access rights reviewed and recertified quarterly
• Offboarding: Immediate access revocation upon termination

Ethical AI Principles

• Bias Testing: Regular testing for demographic bias in face matching algorithms
• Transparency: Clear documentation of AI decision-making processes
• Human Oversight: Human review available for disputed verifications
• Explainability: Audit logs explain verification decisions

Model Security

• Adversarial Testing: Testing against deepfakes and presentation attacks
• Model Versioning: All models versioned and auditable
• Training Data: Anonymized, diverse datasets with consent